Thank you for choosing Freein. Please read the shipping policy below to understand the shipping timelines and other pertinent details.
Freein Ice Bath Barrel & Freein Ice Bath Tub: Typically received within 3-7 days of order.
Freein Ice Bath Chiller: Typically received within 4-6 weeks of order.
In the majority of instances, we ship our products using UPS, FedEx, or DHL. We utilize local warehouses situated in the US and UK to ensure efficient delivery. However, on certain occasions for the purpose of faster shipping, we might ship directly from our overseas factories.
Address & Delivery Issues:
If a package cannot be delivered due to reasons within the control of the customer, such as:
● Providing an incorrect or incomplete shipping address.
● Failure of the receiver to be present during delivery attempts.
● Refusal by the customer to accept the package.
The package will be returned to us. Please note that any expenses incurred due to these issues will be the responsibility of the customer.
Thank you for understanding our shipping policy. We strive to offer the best and most efficient shipping experience for our valued customers. If you have any queries or need further clarification on our shipping procedures, please feel free to contact our support team: firstname.lastname@example.org.