Support Center

Frequently Asked Questions
General
What size board should I get?
Where can I paddle？
How can I follow freeinus on social media?
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Maintenance & Care
How can I clean my board?
How do I care for and store my hard board?
Winter is here, how do you suggest I store my board?
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Ordering & Payment
Why my payment didn’t go through?
How can I use coupon code?
Can I cancel or edit my order after placing it?
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Shipping & Order Status
How will my order be shipped?
How can I check the status of my order?
Do you ship to Hawaii, Alaska, or Puerto Rico?
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Warranty

Return & Refund

Shipping Policy